{"id":17515,"date":"2026-09-07T06:36:29","date_gmt":"2026-09-06T22:36:29","guid":{"rendered":"http:\/\/test.pavam.com\/?page_id=17515"},"modified":"2026-09-07T06:36:29","modified_gmt":"2026-09-06T22:36:29","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/robcare.at\/de\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<p class=\"wp-block-paragraph\">General Terms and Conditions of EMEDEN e.U.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ROBCARE\u2122 is a brand of EMEDEN e.U.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Scope of Application<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These General Terms and Conditions apply to all business relationships between EMEDEN e.U.&nbsp;(hereinafter referred to as the \u201cSeller\u201d) and its customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our products and services are offered exclusively to business customers (B2B)&nbsp;within the meaning of the Austrian Commercial Code (UGB). Consumers are excluded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any deviating or supplementary terms and conditions of the customer shall not become part of the contract unless their applicability has been expressly agreed to in writing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Offers and Conclusion of Contract<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our offers are non-binding and subject to change.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A contract shall only be concluded upon our written order confirmation or upon delivery of the goods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reasonable technical modifications and changes in form, colour or material are reserved.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Prices and Payment Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All prices are stated in euros (\u20ac) and are exclusive of the applicable statutory VAT unless otherwise indicated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless otherwise agreed, payment shall be made in advance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">30% of the total amount is due as a deposit upon placement of the order. The remaining 70% is payable before shipment of the goods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery will only take place after full payment has been received.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the event of late payment, we reserve the right to charge statutory default interest and reminder fees.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Delivery and Shipping<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery shall be made in accordance with the individually agreed delivery terms, for example EXW, FOB or CIF in accordance with Incoterms\u00ae.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery times are non-binding unless expressly confirmed as binding.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Partial deliveries are permitted insofar as they are reasonable for the customer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Retention of Title<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The goods supplied shall remain our property until all outstanding claims have been paid in full.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Warranty<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The customer must inspect the goods immediately upon delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any apparent defects must be reported to us in writing within 7 days of receipt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the event of justified defects, we reserve the right to remedy the defect or provide replacement goods.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To the extent permitted by law, our liability is limited to cases of intent and gross negligence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We shall not be liable for indirect damages, consequential damages or loss of profit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Liability shall be limited in amount to the value of the goods supplied.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Product Specifications and Use<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The products supplied are intended for commercial use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The customer is responsible for verifying the suitability of the products for the intended application.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Technical data and product descriptions are provided for guidance only and do not constitute guaranteed characteristics.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Import and Customs Regulations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The customer is responsible for compliance with all applicable import, customs and legal requirements in the country of destination.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Force Majeure<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Events of force majeure, including but not limited to natural disasters, strikes, supply shortages and transport disruptions, shall release us from our performance obligations for the duration of the disruption.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Governing Law and Jurisdiction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions shall be governed by Austrian law, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The place of jurisdiction shall be Vienna, Austria, provided that the customer is a business customer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Final Provisions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Should any individual provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">EMEDEN e.U.<br>Owner: Chunhui Zhang<br>Billrothstra\u00dfe 2A-5-34<br>A-1190 Vienna<br>Austria<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: info@emeden.org<\/p>","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions of EMEDEN e.U. ROBCARE\u2122 is a brand of EMEDEN e.U. 1. Scope of Application These General [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-17515","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/robcare.at\/de\/wp-json\/wp\/v2\/pages\/17515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/robcare.at\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/robcare.at\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/robcare.at\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/robcare.at\/de\/wp-json\/wp\/v2\/comments?post=17515"}],"version-history":[{"count":2,"href":"https:\/\/robcare.at\/de\/wp-json\/wp\/v2\/pages\/17515\/revisions"}],"predecessor-version":[{"id":17517,"href":"https:\/\/robcare.at\/de\/wp-json\/wp\/v2\/pages\/17515\/revisions\/17517"}],"wp:attachment":[{"href":"https:\/\/robcare.at\/de\/wp-json\/wp\/v2\/media?parent=17515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}