The protection of your personal data is important to us. We process your personal data exclusively in accordance with the applicable legal provisions, in particular the General Data Protection Regulation (GDPR / DSGVO), the Austrian Data Protection Act (DSG) and the Austrian Telecommunications Act 2021 (TKG 2021).
1. Data Controller
EMEDEN e.U.
Owner: Chunhui Zhang
Billrothstraße 2A-5-34
A-1190 Vienna
Austria
Email: info@emeden.org
ROBCARE™ is a brand of EMEDEN e.U.
2. Collection and Processing of Personal Data
We process personal data only to the extent necessary to provide and operate our website and to provide our services.
If you contact us by email or through a contact form, the information you provide, such as your name, email address and message, will be stored and processed for the purpose of handling your inquiry and any subsequent communication.
We do not disclose this information to third parties without your consent.
3. Purposes of Data Processing
We process personal data for the following purposes:
- Responding to inquiries
- Communication with business partners (B2B)
- Preparation of quotations and processing of contractual relationships
4. Legal Basis for Processing
Personal data is processed on the basis of:
- Art. 6(1)(a) GDPR — Consent
- Art. 6(1)(b) GDPR — Performance of a contract or steps prior to entering into a contract
- Art. 6(1)(f) GDPR — Legitimate interests, including the operation of a functional website and business communication
5. Data Retention
We retain personal data only for as long as necessary for the respective purposes or for as long as statutory retention obligations apply.
6. Your Rights
Under applicable data protection law, you generally have the right to:
- Access your personal data
- Rectification of inaccurate data
- Erasure of your data
- Restriction of processing
- Data portability
- Object to processing
If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with the Austrian Data Protection Authority (Österreichische Datenschutzbehörde).
7. Cookies
Our website may use cookies to improve functionality and user experience.
You can configure your browser to notify you when cookies are being set and to allow cookies only in individual cases.
8. Web Analytics
If web analytics tools, such as Google Analytics, are used on this website, personal data may be processed in connection with the use of these services.
Such data may include IP addresses, usage data and technical information.
Where Google Analytics is used, data processing is carried out on the basis of an appropriate data processing agreement with Google.
9. Server Log Files
The website hosting provider may automatically collect and store information in server log files transmitted by your browser.
This information may include:
- IP address
- Browser type
- Date and time of access
Such data is generally used for the secure and reliable operation of the website.
10. B2B Notice
Our products and services are intended exclusively for business customers (B2B). We do not specifically target consumers.
11. Data Security
We implement appropriate technical and organisational security measures to protect personal data against manipulation, loss and unauthorised access.
12. Updates to this Privacy Policy
We reserve the right to update this Privacy Policy where necessary, particularly in order to reflect changes in legal requirements or in the operation of this website.