General Terms and Conditions of EMEDEN e.U.
ROBCARE™ is a brand of EMEDEN e.U.
1. Scope of Application
These General Terms and Conditions apply to all business relationships between EMEDEN e.U. (hereinafter referred to as the “Seller”) and its customers.
Our products and services are offered exclusively to business customers (B2B) within the meaning of the Austrian Commercial Code (UGB). Consumers are excluded.
Any deviating or supplementary terms and conditions of the customer shall not become part of the contract unless their applicability has been expressly agreed to in writing.
2. Offers and Conclusion of Contract
Our offers are non-binding and subject to change.
A contract shall only be concluded upon our written order confirmation or upon delivery of the goods.
Reasonable technical modifications and changes in form, colour or material are reserved.
3. Prices and Payment Terms
All prices are stated in euros (€) and are exclusive of the applicable statutory VAT unless otherwise indicated.
Unless otherwise agreed, payment shall be made in advance.
30% of the total amount is due as a deposit upon placement of the order. The remaining 70% is payable before shipment of the goods.
Delivery will only take place after full payment has been received.
In the event of late payment, we reserve the right to charge statutory default interest and reminder fees.
4. Delivery and Shipping
Delivery shall be made in accordance with the individually agreed delivery terms, for example EXW, FOB or CIF in accordance with Incoterms®.
Delivery times are non-binding unless expressly confirmed as binding.
Partial deliveries are permitted insofar as they are reasonable for the customer.
5. Retention of Title
The goods supplied shall remain our property until all outstanding claims have been paid in full.
6. Warranty
The customer must inspect the goods immediately upon delivery.
Any apparent defects must be reported to us in writing within 7 days of receipt.
In the event of justified defects, we reserve the right to remedy the defect or provide replacement goods.
7. Liability
To the extent permitted by law, our liability is limited to cases of intent and gross negligence.
We shall not be liable for indirect damages, consequential damages or loss of profit.
Liability shall be limited in amount to the value of the goods supplied.
8. Product Specifications and Use
The products supplied are intended for commercial use.
The customer is responsible for verifying the suitability of the products for the intended application.
Technical data and product descriptions are provided for guidance only and do not constitute guaranteed characteristics.
9. Import and Customs Regulations
The customer is responsible for compliance with all applicable import, customs and legal requirements in the country of destination.
10. Force Majeure
Events of force majeure, including but not limited to natural disasters, strikes, supply shortages and transport disruptions, shall release us from our performance obligations for the duration of the disruption.
11. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by Austrian law, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
The place of jurisdiction shall be Vienna, Austria, provided that the customer is a business customer.
12. Final Provisions
Should any individual provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.
EMEDEN e.U.
Owner: Chunhui Zhang
Billrothstraße 2A-5-34
A-1190 Vienna
Austria
Email: info@emeden.org